Repeat Prescriptions

Last Updated: Thursday, 13 February 2025

If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is via your NHS account NHS App and your NHS account - NHS 

If you don't know your NHS number you can search here Find your NHS number - NHS

You can access this on a PC or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps keep the amount of time it takes to rekey information into the system when we receive your request.

Please note From 1st March 2025 we will no longer be accepting prescription requests via email patients should download the NHS app to order their prescription NHS App and your NHS account - NHS

NHS APP Step by Step Guide

 

Other ways of ordering your medication

 

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect, or use the NHS App to check when your prescription is ready.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription its best to call us after 10am when the phone lines are likely to be less busy.

Medication reviews

If you have a repeat prescription, you will need regularly reviews, these are normally completed via a telephone consultation. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.